Sergey Korobeynikov

Designed and implemented a resilient corporate LAN with traffic failover and redundancy based on BGP routing protocol.

Migrated legacy telephony infrastructure to IP telephony using an Asterisk-based IP-PBX system.

Designed and deployed corporate IT infrastructure, including Active Directory-based network, Microsoft SQL Server database, mail system (Postfix, Dovecot, Roundcube), and Asterisk-based telephony solution.

Designed, developed, and implemented a microloan application processing system for small business clients, enabling remote submission and workflow automation using .NET Core and DevExpress XAF.

Developed a financial reporting system for cash flow reporting to the Central Bank of the Russian Federation using .NET Core and DevExpress XAF.

Designed a data model for integration and reporting of borrower information to credit bureaus, including Equifax and the National Bureau of Credit Histories (NBKI).

Developed data exchange tools integrating the Federal Treasury “Electronic Budget” system with 1C, enabling automated data synchronization between platforms.

web interface for interaction;

real-time monitoring of queues and active connections with the ability to respond quickly to changes and adjust operator workflows;

operator authentication for creating shared workstations (service level includes queue handling, whisper coaching features, and access to international calling, available from any location, with all actions properly reflected in statistics and reports);

call distribution based on operator skills and competencies;

call hold and retrieval after a failed blind transfer;

incoming call routing to a shared number based on the caller’s previous contacts (calls or missed calls);

access to call detail records and call recordings with role-based access control and information security requirements.

Designed and implemented loosely coupled integrations with HRM systems for employee master data synchronization and payroll deductions export.

Developed a flexible configuration system for meal compensation policies, including minimum purchase thresholds, daily limits, and compensation frequency.

Implemented employee identification via existing EMV bank cards.

Built reporting module with three report types: detailed cash report, receipt analytics by weekday, and aggregated summary report.